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10 Ways To Lose a Customer

By Dan Kraus on August 31, 2010


It’s been a mixed couple of months as I observe the customer service attitude of vendors and retailers that I frequent both personally and professionally.  It seems as though many companies are glad to have business, but they are very reserved in their customer appreciation. If you want to gain customer insights and learn more about what makes them want to stick around, treat them better and for goodness sakes, DON'T do anything on my short list of the top 10 ways to lose a customer.

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