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2 min read

How to Write an Apology (for Failure)

By Dan Kraus on January 17, 2011

Our corporate email service went down on Friday. No incoming or outgoing email from 9 am until about 7 pm. Our clients are all over North America and it was the beginning of a holiday weekend in the US.

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2 min read

How to Write an Apology (for Failure)

By Dan Kraus on January 17, 2011

Our corporate email service went down on Friday.  No incoming or outgoing email from 9am until about 7pm.  Our clients are all over North America and it was the beginning of a holiday weekend in the US.

Continue Reading
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