What? You want me to decline a referral? After somebody liked and trusted me enough to pass my name on? Why in the world would I say “no thanks”?
Here are four good reasons to say "no thanks":
- You don't provide the service or product the referral wants.
- You are so busy that you can’t provide the level of service that the referral expects based on the lead.
- The service or product the referral wants is too far off what you traditionally offer.
- The referral won't work with you through your process.
If you want referrals you don't have to turn down, help your customers do a better job of referring you. Get our template to learn more.
(And learn how to let your declined referrals down gently by reading our blog.)