Here are 3 things we learned about the future of technology when we attended HubSpot’s Inbound 2017 conference.

Artificial Intelligence

A major business area for AI is customer service – it’s getting increasingly smarter, which enhances the customer experience. Gone are the days of robotic exchanges; AI can learn and write human-like responses.

Video

People are 144% more likely to buy after watching a video about your products/services (versus reading about them.) Use video to tell a compelling story about a customer going through the journey of having a problem and finding your product or service – and of course how it solved their problem. 

Photography

You can spot a stock photo from a mile away, and not in a good way. Luckily, we live in 2017 – almost everyone has a high-quality camera in their pocket. Take pictures of the environments you’re in every day and eventually you’ll have a library of images to repurpose.

This is only the tip of the iceberg of tech takeaways from HubSpot’s Inbound 2017, but they’re a good place to start.