Are you doing a good job at keeping your current customers happy? If you don’t have a defined process for regularly touching customers, then I suspect not. A newsletter is a touch point but rarely leads to repeat sales. In our post, Gaining repeat customer sales – Six quick tips, we talk about some ways to stay in touch with existing customers in the hope of increasing revenue.
Here are four other ways that you can gain repeat customer sales:
- Thank yous – here is a good eBook of 25 Ways to Thank Your Customers
- Annual customer visits – The Easiest Way to Generate Revenue is always from Existing Customers
- Create a process for new customers
- Create a process for existing customers
If you have other ideas, please share them with us.