Blog Ramblings

How listening to customers can help you win

Posted by leadingresults | March 27, 2013

  
  
  

It was my husband's birthday recently so I decided to get him some fancy dress shirts. I HATE shopping but couldn't think of anything else. The shirts that I like to get him are called Bugatchi and retail for $150 normally. I can find these same shirts at Nordstrom Rack for $60.

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Topics: Customer Service, Raves, Marketing



Memorial Day Images and Thoughts

Posted by Dan Kraus | May 28, 2011

  
  
  

This Memorial Day, I wanted to post some images that have been running around in email chains.  Full credit for all thoughts and images belongs with the artists who created these and I have used them without permission, but I hope each will accept the publication of them again in the spirit of honoring those who have served this country. A special nod to my dad, my father-in-law and my college roommate, all who are veterans.

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Topics: Raves



Innovative Locks and Outstanding Service

Posted by Dan Kraus | March 16, 2011

  
  
  

Some days, even when its raining, things just seem to go right.  I was sitting down to write this post about how much I love the new masterlock speed-dial padlock and decided to make a quick call to Staples about an order I messed up, first.

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Topics: Customer Service, Raves



Innovative Locks and Outstanding Service

Posted by Dan Kraus | March 16, 2011

  
  
  

Some days, even when its raining, things just seem to go right.  I was sitting down to write this post about how much I love the new masterlock speed-dial padlock and decided to make a quick call to Staples about an order I messed up, first.

Read More

Topics: Customer Service, Raves